Terms of service

Last updated: 22 September 2026

Welcome to Sorevane Grace. These Terms of Service govern your use of sorevanegrace.com and any purchases made through our online store.

By accessing our website or purchasing from us, you agree to these Terms of Service. Please read them carefully before using our website.

1. Online Store Terms

By using this website, you confirm that you are legally capable of entering into a binding agreement or have the necessary permission from a parent or legal guardian where required by applicable law.

You must not use our products, website or services for any unlawful or unauthorised purpose.

2. Products and Availability

We aim to display our products, descriptions, colours, images and other information as accurately as reasonably possible.

However, colours and appearance may vary depending on your device, screen settings and lighting.

All products are subject to availability. We reserve the right to discontinue products or limit quantities where reasonably necessary.

3. Prices

Product prices are displayed on our website in the currency indicated at checkout.

Prices, promotions and discounts may change from time to time. Any applicable shipping charges, taxes or other costs will be displayed or calculated during checkout where required.

4. Orders

After placing an order, you may receive an order confirmation by email. This confirms that we have received your order but does not necessarily mean that it has been accepted or dispatched.

We reserve the right to refuse or cancel an order where reasonably necessary, including where:

A product is unavailable
Pricing or product information contains an obvious error
Payment cannot be authorised
We reasonably suspect fraud or unauthorised activity
We are unable to fulfil the order

If we cancel an order after payment has been collected, the applicable amount will be refunded.

5. Payment

Payment must be made using one of the payment methods available at checkout.

Payments may be processed by third-party payment providers. By submitting payment information, you confirm that you are authorised to use the selected payment method.

6. Shipping and Delivery

Orders are processed and delivered according to our Shipping Policy.

Delivery dates and timeframes are estimates unless expressly stated otherwise and may be affected by circumstances outside our reasonable control.

Please ensure that your delivery information is accurate before completing your order.

7. Returns and Refunds

Returns, refunds, exchanges and cancellations are governed by our Return & Refund Policy and any applicable consumer protection laws.

Nothing in these Terms is intended to exclude rights that cannot lawfully be excluded.

8. Promotions and Discount Codes

From time to time, Sorevane Grace may offer promotional prices, discount codes or special offers.

Promotions may be subject to additional conditions, including expiry dates, minimum purchase requirements, product exclusions or limited availability.

Unless otherwise stated, promotional offers cannot be exchanged for cash.

9. Intellectual Property

The content available on sorevanegrace.com, including our original branding, logos, website design, graphics, photographs, text and other materials owned by Sorevane Grace, is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify or commercially exploit our protected content without appropriate permission.

Third-party trademarks and intellectual property remain the property of their respective owners.

10. Third-Party Services and Links

Our website may contain links to or integrations with third-party services.

We are not responsible for the content, privacy practices or availability of independent third-party websites and services.

Your use of third-party services may be subject to their own terms and policies.

11. Prohibited Uses

You must not use our website to:

Violate applicable laws or regulations
Infringe intellectual property rights
Submit false or misleading information
Transmit malicious software or harmful code
Attempt to interfere with the security or operation of the website
Collect personal information about others unlawfully
Engage in fraudulent or abusive activity

12. Accuracy of Information

We make reasonable efforts to keep information on our website accurate and current.

Occasionally, information may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, availability or other details.

Where permitted by law, we may correct genuine errors and update information when necessary.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Sorevane Grace will not be liable for losses that could not reasonably have been foreseen or that result from circumstances beyond our reasonable control.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by law, including any mandatory consumer rights.

14. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising directly from your unlawful use of our website or your material breach of these Terms.

15. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our website, business practices or applicable legal requirements.

The latest version will be published on sorevanegrace.com with the updated date.

16. Governing Law

These Terms are governed by the laws applicable to New South Wales, Australia, without limiting any mandatory consumer protection rights that may apply to customers in other jurisdictions.